A clear-cut solution to complex glass orders
Services
UX/UI Design
Business Process Mapping
Custom Software
API Integrations
Client
FMI Building Innovation
Industry
Manufacturing
Year
2026
Project Introduction
Ordering custom glass is no simple business. With countless combinations of shapes, sizes and specifications, there’s a lot to get right.
FMI wanted to build on its existing ordering system, making it easier for fabricators to place complex orders while supporting the company’s expansion into new markets.
We helped make it happen with a cloud-based ordering platform and bespoke glass design software, built from scratch around FMI's needs.
Challenges
FMI’s glass ordering system relies on servers installed at each fabricator’s premises.
With FMI expanding into Australia, the time was right to take those capabilities online, giving fabricators a convenient way to order and making the platform easier to roll out across new locations.
Off-the-shelf software simply wouldn’t cut it. From glazing configurations and unusual shapes to precise measurements and specialised processing, the new software needed to accommodate an extensive range of possibilities.
Solutions
We designed and developed a cloud-based glass ordering platform that fabricators across New Zealand and Australia can use directly through their browsers, without needing local server installations.
At its heart is bespoke glass design software, built entirely from scratch to handle detailed configurations and manufacturing requirements. The result is a powerful yet intuitive online system that makes light work of complex glass orders.
Key features include:
- Visual configurator allowing users to select glazing types, glass options, shapes and dimensions.
- Advanced design functionality supporting complex shapes and custom processing requirements.
- Built-in validation flagging potential errors before orders are submitted.
- Tailored ordering paths based on the user's level of experience.
- API integrations and data exports connecting the platform with FMI's internal systems to streamline order processing.
Outcome
Simpler online ordering and onboarding for fabricators
Greater flexibility for configuring made-to-measure glass
Scalable technology supporting expansion into new markets